Advanced communication skills and breaking bad news

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Effective communication is a vital skill for medical professionals, especially when faced with challenging situations such as delivering difficult news to patients and their families. Our Advanced Communication Skills and Breaking Bad News course is designed to help healthcare providers navigate these scenarios with empathy, professionalism, and confidence.

This one-day, highly practical course covers common and difficult communication challenges that arise in day-to-day medical practice. Through interactive learning, attendees will gain tools to manage sensitive conversations, reduce the risk of miscommunication, and ensure patients and their families feel heard and supported.

Available via webinar, in-person, or online, the course is suited for all healthcare professionals looking to enhance their communication techniques. It is particularly beneficial for those who regularly engage in high-stress or emotionally charged situations, such as delivering bad news or discussing complex medical conditions.

This course fulfils the GMC requirements for Communication Skills & Breaking Bad News and is accredited for 6 CPD points.

Course Highlights:

1-day course focused on advanced communication techniques in healthcare
Practical training on breaking bad news with empathy and professionalism
Available as a webinar, in-person, or online
Ideal for healthcare providers handling sensitive situations in day-to-day practice
Interactive learning with real-life scenarios and role-play exercises
Earn 6 CPD credits

This course empowers healthcare professionals to communicate effectively in even the most challenging circumstances, improving patient care and reducing the emotional burden of difficult conversations.

Online Pre-Recorded Course

Online pre-recorded version of the course.

This version of the course can be bought and completed in your own time to fit your circumstances.

£175.00

Online Interactive Course

Live online interactive version of the course – delivered via Zoom. Complete the form to receive more information and upcoming dates.

£215.00

In-Person Course (NHS Trusts)

In person course designed for groups of medical professionals. Complete the form to receive more information – cost is dependent on number of delegates.